Hi Paul
This just does not make any sense at all. I have a number of reports created in CR 4, 4.5, 5, 6, 7, 8, 8.5 and they all open just fine - in CR 2013 designer and any .NET app (thought I suspect your app uses VB 6(?) and the Report Designer Component(?)). I was monitoring this thread, thinking the reports may be from something like CR 2 or CR 3 which, perhaps would be difficult to work with. Not reports created in CR 8.x though - I can pretty well guarantee this.
Unfortunately, unless you can share one of your reports with us, it will obviously be impossible for us to help much. Any report that exhibits the issue will do - there has got to be one report that does not have such a strict need for security(?).
A question for you:
The users may not have access to CR designer. But you presumably do. Are you able to open these reports in a CR designer - of any version? CR 2013 eval is here:
SME Free Trials | SME Software | SAP
Also, referencing this:
We upgraded the application in 2005 to use CR XI.
So, presumably the app worked at that point. What has changed now that the users are getting the error? Did you do another update?
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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